TERMS OF SERVICE

OVERVIEW

Welcome to Parallel.

Parallel is the customer-facing brand operated by Salient Ventures LLC. The terms “we,” “us,” and “our” refer to Salient Ventures LLC operating under the Parallel brand.

Parallel operates this website and online store, including the information, content, features, tools, physical products, digital products, courses, downloadable files, and other services made available through it (collectively, the “Services”).

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms”), describe your rights and responsibilities when you access or use the Services.

Please read these Terms carefully. By visiting, interacting with, purchasing from, or otherwise using the Services, you agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, you should not use the Services.

SECTION 1 — ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or otherwise legally permitted to enter into these Terms.

You may be required to provide information such as your email address, billing information, payment information, and, where applicable, shipping information.

You represent that the information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account.

You may not transfer, sell, assign, or license your account to another person without our authorization.

SECTION 2 — OUR PRODUCTS AND SERVICES

Parallel sells a combination of physical products, digital products, educational products, and free resources.

We make reasonable efforts to describe each product accurately and clearly identify what the customer receives.

Physical Products

Physical product pages will identify the items included in the purchase and, where relevant, compatibility, materials, specifications, quantities, and items that are not included.

Product colors, dimensions, appearance, materials, or other characteristics may vary slightly from photographs or representations because of manufacturing tolerances, display settings, material availability, or product revisions.

Unless expressly stated otherwise, photographs showing products installed with radios, computers, antennas, cables, electronics, tools, or other equipment are illustrative and do not mean those additional items are included.

Digital Products

Parallel sells digital products that may include Digital Plans, field manuals, build guides, courses, educational materials, downloadable 3D-print files, diagrams, videos, configuration files, reference materials, and other electronically delivered resources.

Digital product pages will identify when a purchase is for a digital product and when no physical item will be shipped.

Unless otherwise stated, a digital-product purchase is for Parallel’s independently created work, which may include testing, research, system integration, documentation, organization, instructions, diagrams, configurations, workflows, instructional videos, troubleshooting information, design work, performance testing, and other original materials.

Open-Source and Public Resources

Many technologies used or discussed by Parallel are based on open-source software, public standards, publicly available documentation, third-party hardware, public repositories, or other resources that may be available independently and, in some cases, free of charge.

Parallel does not claim ownership of third-party or open-source resources merely because they are referenced in one of our products.

When a paid Parallel product references resources that are independently available for free, the customer is purchasing Parallel’s additional work around those resources, such as testing, integration, documentation, implementation guidance, hardware selection, configuration instructions, walkthroughs, troubleshooting, diagrams, design work, performance results, organization, maintenance, or other materials created by Parallel.

Underlying third-party resources remain subject to their respective licenses and terms.

Free Resources

Parallel may also provide certain videos, software repositories, project files, 3D-print files, documentation, tutorials, designs, or other materials at no charge.

A free resource may be subject to its own license or usage terms.

The existence of a free resource does not mean that a separate paid product containing additional original content, testing, documentation, instruction, design work, physical fabrication, support materials, or convenience must also be provided free of charge.

Third-Party Names and Products

Third-party trademarks, project names, software names, manufacturer names, and product names belong to their respective owners.

Unless expressly stated otherwise, Parallel is independent of and is not affiliated with, sponsored by, endorsed by, or officially associated with third-party manufacturers, software projects, open-source projects, or other organizations referenced through the Services.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase the applicable product or service.

We reserve the right to accept, reject, cancel, or limit an order for legitimate business reasons, including suspected fraud, pricing errors, inventory errors, payment issues, geographic restrictions, technical errors, or violations of these Terms.

An order is not considered accepted until it has been successfully processed and confirmed.

Please review your order carefully before submitting it.

Depending on the type of product and fulfillment status, we may be unable to accommodate a cancellation after an order has been accepted, a physical order has entered fulfillment, or a digital product has been delivered or accessed.

If we cancel or materially modify an order, we will attempt to notify you using the contact information provided with the order.

Purchases are also subject to our Refund Policy.

SECTION 4 — PRICES AND BILLING

Prices, discounts, promotions, and product availability may change without notice.

The price charged will generally be the price displayed when the order is placed, subject to correction of obvious errors.

Applicable taxes, shipping charges, customs charges, import fees, or similar costs may be added where required and will be disclosed where applicable.

Digital products that do not require physical shipment are not subject to physical shipping charges unless expressly stated otherwise.

Some products or resources may be offered for $0.

Prices available through our website may differ from prices offered through marketplaces, promotions, distributors, affiliates, or other sales channels.

You agree to provide current, complete, and accurate purchase and payment information and represent that you are authorized to use the payment method submitted.

SECTION 5 — SHIPPING AND DIGITAL DELIVERY

Physical Products

Physical products are shipped in accordance with our Shipping & Delivery Policy.

Shipping and delivery times are estimates unless we expressly provide a guarantee.

We are not responsible for delays caused by carriers, customs, severe weather, natural events, supply-chain interruptions, incorrect customer-provided information, or other circumstances outside our reasonable control.

Tracking information may be provided when available.

Digital Products

Digital products are delivered electronically and do not require physical shipping.

Depending on the product, access may be provided through a download page, email, customer account, online documentation platform, course platform, third-party digital-delivery service, or another method identified on the applicable product page.

Some products may include both downloadable files and continuing access to online materials.

Customers are responsible for providing a valid email address and maintaining access to the email account used for the purchase.

If you experience difficulty accessing a digital purchase, contact us at go@buildwithparallel.com.

SECTION 6 — INTELLECTUAL PROPERTY AND PRODUCT USE

The original content made available through the Services, including Parallel branding, written materials, original guides, instructional materials, diagrams, photographs, videos, audio, graphics, downloadable files, designs, website content, and other original materials, is owned by Salient Ventures LLC or its licensors and is protected by applicable intellectual-property laws.

Purchase of a digital product does not transfer ownership of the copyright or other intellectual-property rights in that product.

Unless otherwise stated in the applicable product page or product-specific license, purchasing a digital product grants you a limited, non-exclusive, non-transferable license to access and use that product for your own lawful purposes.

Personal and Commercial Use of What You Learn

You may apply the knowledge, techniques, configurations, workflows, skills, and systems taught in Parallel products for lawful personal or commercial purposes.

For example, subject to applicable laws, third-party licenses, and any product-specific restrictions, you may use what you learn to build systems for yourself, operate systems within a business, deploy systems for your organization, or create economic value using systems you build.

Parallel does not claim ownership of the downstream value you create by applying knowledge learned from our products.

However, permission to use what you learn does not mean you may redistribute or commercially distribute Parallel’s copyrighted materials themselves.

Unless expressly authorized by us or permitted by a product-specific license, you may not reproduce or redistribute paid guides, resell digital files, upload paid content to public repositories or file-sharing services, publish substantial portions of paid materials, reproduce our instructional videos, remove proprietary notices, represent our original content as your own, or sell or distribute copies of our copyrighted materials.

3D-Print and Design Files

Downloadable design or 3D-print files may include product-specific license terms describing whether you may modify the file, redistribute the file, manufacture physical items from the file, or sell physical items made from the file.

Where a product-specific license is provided, that license controls.

Open-Source Materials

Nothing in these Terms is intended to claim ownership of third-party open-source software, third-party hardware designs, public standards, protocols, or other intellectual property owned by others.

Such materials remain subject to their respective licenses and terms.

SECTION 7 — OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to software, integrations, tools, applications, services, repositories, documentation, or resources operated by third parties.

We do not necessarily control or monitor those third-party services.

Unless expressly stated otherwise, third-party tools are provided or referenced without endorsement and are used at your own discretion.

You are responsible for reviewing and complying with the terms, licenses, privacy policies, and requirements of the applicable third-party provider.

SECTION 8 — THIRD-PARTY LINKS AND PRODUCTS

The Services may contain links to third-party websites, software, hardware manufacturers, repositories, documentation, vendors, or other resources.

We are not responsible for the content, security, accuracy, availability, policies, or practices of third-party websites or resources.

A link or reference to a third party does not by itself constitute endorsement, sponsorship, partnership, or affiliation.

Purchases made directly from third parties are governed by the applicable third party’s terms and policies.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Our online store is powered by Shopify.

Shopify provides the ecommerce infrastructure that allows us to offer products and Services to you, but products purchased from the Parallel store are sold by Salient Ventures LLC operating under the Parallel brand.

Shopify is not the seller of Parallel products.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for products or services sold by Parallel.

SECTION 10 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our store is powered by Shopify, certain information may also be processed by Shopify in accordance with Shopify’s privacy practices.

Information may also be transmitted to payment processors, shipping carriers, fulfillment providers, analytics providers, digital-delivery services, or other service providers where necessary to operate the Services.

Please review our Privacy Policy for additional information.

SECTION 11 — FEEDBACK, REVIEWS, AND USER SUBMISSIONS

If you voluntarily provide feedback, suggestions, ideas, reviews, photographs, comments, or other submissions to us, you represent that you have the right to provide that material.

Unless otherwise agreed, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and adapt that submission for legitimate business purposes, including improving or promoting the Services.

Your submission must not violate another party’s rights, contain unlawful material, or knowingly contain malicious software or false information.

We may decline to publish or may remove submissions where permitted by law.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Information on the Services may occasionally contain typographical errors, technical errors, inaccuracies, or omissions relating to product descriptions, specifications, pricing, promotions, availability, shipping charges, delivery times, compatibility, or other information.

We reserve the right to correct errors and update information where appropriate.

If a material error affects an order, we may contact you with corrected information or cancel and refund the affected order where appropriate.

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to violate applicable law; infringe intellectual-property rights; commit fraud; transmit malicious software; impersonate another person or organization; interfere with the security or operation of the Services; harvest information without authorization; circumvent security measures; make unauthorized transactions; or materially interfere with another person’s use of the Services.

We may suspend or terminate access where we reasonably determine these Terms have been violated.

SECTION 14 — TERMINATION

We may suspend or terminate access to some or all of the Services where permitted by law, including for violations of these Terms, suspected fraud, abusive behavior, security concerns, or unlawful activity.

Termination does not eliminate payment obligations or other obligations incurred before termination.

Sections that by their nature should survive termination will continue to apply.

SECTION 15 — TECHNICAL INFORMATION, REGULATIONS, AND DISCLAIMER OF WARRANTIES

Parallel publishes materials relating to networking, radio communications, electronics, software, computing, fabrication, and other technical subjects.

Technical results can vary because of differences in hardware revisions, software versions, firmware, operating environments, antenna systems, radio-frequency conditions, terrain, configuration, third-party services, local regulations, implementation choices, and other factors outside our control.

Performance examples, demonstrations, range tests, prototypes, and field results represent particular tests or configurations and are not guarantees that every user will achieve identical results.

Customers are responsible for determining whether a project, device, configuration, transmission, frequency, installation, or other use is lawful and appropriate in their location and circumstances.

Parallel materials are provided for informational, educational, and commercial purposes and are not a substitute for professional engineering, legal, regulatory, electrical, safety, or other specialized advice where such advice is required.

Except where expressly stated otherwise, and to the fullest extent permitted by law, the Services and products are provided “as is” and “as available.”

We disclaim warranties not expressly provided, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement, to the extent permitted by applicable law.

We do not guarantee uninterrupted access to the Services or compatibility with every device, configuration, software version, operating environment, network, or third-party product.

Some jurisdictions do not permit certain warranty limitations, so some provisions of this section may not apply to you.

SECTION 16 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, SALIENT VENTURES LLC, OPERATING UNDER THE PARALLEL BRAND, AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES OR PRODUCTS.

THIS MAY INCLUDE LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, BUSINESS INTERRUPTION, OR REPLACEMENT COSTS.

TO THE EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING FROM A PARTICULAR PRODUCT OR SERVICE WILL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

SECTION 17 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Salient Ventures LLC, operating under the Parallel brand, and its affiliates, officers, directors, employees, contractors, licensors, agents, and service providers from third-party claims, losses, liabilities, damages, and reasonable legal expenses arising from your material breach of these Terms, violation of applicable law, infringement of another party’s rights, or unlawful or unauthorized use of the Services.

SECTION 18 — SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law and any unenforceable portion will be severed.

The remaining provisions will remain in effect.

SECTION 19 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies expressly incorporated by reference and any applicable product-specific license or terms, constitute the agreement between you and Salient Ventures LLC regarding your use of the Services.

SECTION 20 — ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, change in control, or other lawful business transaction.

SECTION 21 — GOVERNING LAW

These Terms and any separate agreements through which we provide Services are governed by the laws applicable in the State of Florida, United States, without regard to conflict-of-law principles, except where applicable consumer-protection laws require otherwise.

Subject to applicable law, disputes relating to these Terms or the Services will be resolved in a state or federal court with proper jurisdiction in Florida.

SECTION 22 — HEADINGS

Headings are provided for convenience and do not limit or otherwise affect the interpretation of these Terms.

SECTION 23 — CHANGES TO THESE TERMS

You may review the current version of these Terms of Service on this page at any time.

We may update these Terms from time to time by posting a revised version to our website.

Where required by law, we will provide notice of material changes.

Your continued use of the Services after revised Terms become effective constitutes acceptance of those revised Terms to the extent permitted by applicable law.

SECTION 24 — CONTACT INFORMATION

Questions about these Terms, our products, an order, or the Services may be sent to:

Brand: Parallel
Legal Entity: Salient Ventures LLC

Parallel is the customer-facing brand operated by Salient Ventures LLC.

Business Address:
10213 SW Latium Way
Port Saint Lucie, FL 34987
United States

Mailing and Returns Address:
11582 SW Village Pkwy
UNIT 1068
Port Saint Lucie, FL 34987
United States

Email: go@buildwithparallel.com

Support Phone: +1 772-208-8263

For additional information regarding shipping, returns, privacy, or customer support, please review our Shipping & Delivery Policy, Refund Policy, Privacy Policy, and Contact Information page.